Terms of service

 

Welcome to Nirvve. By accessing our website or placing an order, you agree to the terms below. Please read them carefully.

1. General
This website is operated by Nirvve ("we", "us", "our"). By using the site, you confirm that you are at least 18 years old, or that you are using it with the consent of a parent or guardian.

2. Products & Availability
We make every effort to display our products, colors, and sizes accurately. Slight color differences may occur due to screen settings. Many of our pieces are released in limited drops, and availability is not guaranteed until your order is confirmed.

3. Pricing
All prices are listed in Egyptian Pounds (EGP). Prices may change at any time without prior notice, but changes will not affect orders already confirmed. Shipping fees are displayed at checkout.

4. Orders & Confirmation
Placing an order is an offer to purchase. An order is confirmed once our team verifies it, which may include a call or message. We reserve the right to cancel or refuse any order, for example due to unavailable stock, pricing errors, incorrect customer details, or suspected misuse. If we cancel a paid order, you will receive a full refund.

5. Payment
We accept the payment methods shown at checkout. You agree to provide accurate and complete information when ordering.

6. Shipping, Returns & Exchanges
Delivery, inspection, returns, exchanges, and refunds are governed by our Shipping Policy and Refund & Return Policy, which form part of these Terms.

7. Intellectual Property
All content on this website, including the Nirvve name, logo, tagline, designs, images, videos, and text, belongs to Nirvve and is protected by intellectual property laws. You may not copy, reproduce, or use any of it for commercial purposes without our written permission.

8. User Conduct
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for any unlawful purpose.

9. Limitation of Liability
To the fullest extent permitted by law, Nirvve is not liable for indirect or consequential damages arising from the use of this website or our products. Our liability is limited to the value of the order concerned. Nothing in these Terms limits your rights under Egyptian consumer protection law.

10. Privacy
Your personal information is handled according to our Privacy Policy.

11. Changes to These Terms
We may update these Terms from time to time. The updated version applies from the date it is posted on the website.

12. Governing Law
These Terms are governed by the laws of the Arab Republic of Egypt, and any dispute falls under the jurisdiction of the Egyptian courts.

13. Contact
For any questions, contact us via WhatsApp or through the contact details on our website.